3PL Tool 23

Returns
Cost
Calculator

Quantify the true cost of your returns program: processing, restocking, damaged goods, and the refund liability it creates. Returns cost more than they appear on the P&L.

1Return Volume & Rate

Monthly Orders (#)

DTC Return Rate (%)

WS Return / Allowance Rate (%)

% B2B Orders

DTC Returns / Month

WS Chargebacks / Month

2Cost per Returned Unit

Inbound Shipping ($)

Prepaid label cost

Processing Labor ($)

Repackaging ($)

% Damaged / Unsellable

Avg Unit Sell Price ($)

Unit COGS ($)

Fraud / Abuse Rate (%)

False claims / missing items

Total Monthly Returns Cost - all return channels combined

Cost per Returned Unit

Return shipping -

Processing labor -

Repackaging -

Damaged goods write-off -

Fraud / abuse allowance -

Total Cost / Return -

Monthly Cost Summary

DTC returns cost -

WS chargebacks/allowances -

Total monthly returns cost -

Annual returns cost -

Impact on Net Margin

Returns as % of gross revenue -

Margin erosion / unit sold -

Returns Cost Calculator